Hayyak Training Programme

The Hayyak programme offers a series of one-day training modules to support employees working in the tourism and hospitality sector. The workshops aim to enhance the Abu Dhabi visitor experience by ensuring that the high-quality services are provided in the emirate. A dedicated training platform offers the trainees to join the training programme, and choose among the 9 training modules. These modules have series of interactive videos where a user can click to answer different questions, and can receive an electronic certificate at the end of each module. These modules enhance the knowledge of those who directly engage with visitors, ensuring they are up to date on the emirate’s tourism products, attractions and events. They also provide frontline employees with cultural and heritage information, as well as the best practices adopted to improve customer service.

For more information about registering for the Hayyak programme, please contact idd@dctabudhabi.ae or visit the platform: https://adtt.dct.gov.ae/hayyak-program/

Last Modified - 10/07/2025